FOR TENANTS
Maintenance Services
At Cypress Property Management, we go beyond the basics to deliver responsive service, reliable maintenance, and peace of mind for both property owners and residents. With a focus on integrity, efficiency, and long-term value, we’re committed to setting a new standard in property care and community support.
We got all aspects of Maintenance Services covered
SERVICE REQUESTS
Service Requests
Service department hours are 8:00AM-5:00PM, Monday – Friday. Non-emergency service requests will be processed and responded to within 2-business days during normal hours of operation. If you submit a service request and do not receive a response within 2-business days, please call our office to confirm your request was received.
AFTER-HOURS EMERGENCY
After-Hours Emergency
The Emergency Line is for after-hours emergencies only. Please do not use this number for non-emergency requests or matters unrelated to maintenance. For property-threatening emergencies after hours, please call (559) 492-7079.
Some maintenance issues may not be able to be handled immediately. For example, if you are calling at midnight about sewage back up, a plumber may not be able to go out until morning. Please keep this in mind when calling, especially if it’s late.
MAINTENANCE QUESTIONS
Maintenance Questions
You can contact our Maintenance Department during hours of operation with any questions regarding maintenance for your property. Use our form for questions only. If you have a service request, please please go to our Service Request portal.
TENANT RESOURCES
Tenant Resources
We want you to have a great experience in your new rental property. Read our list of the most Common Issues and help us help you by learning how to resolve them temporarily by yourself until our maintenance department can come make the repair. You can also browse our Maintenance Checklist to help care for your property.